De-escalation & Defensive Tactics

Security guards face significant risks on duty, including the potential to encounter and confront aggressive or criminal individuals. Such encounters can lead to physical harm and other safety threats in a guard’s work environment. In fact, this is outlined in federal regulations regarding security services:

28 Code of Federal Regulations § 105.22(h) - Definitions.
(h) Security services means services, whether provided by a third party for consideration, or by employees as an internal, proprietary function, to protect people or property, including activities to: Patrol, guard, or monitor property (including real property as well as tangible or intangible personal property such as records, merchandise, money, and equipment); protect against fire, theft, misappropriation, vandalism, violence, terrorism, and other illegal activity; safeguard persons; control access to real property and prevent trespass; or deter criminal activity on the authorized employer's or another's premises. This definition does not cover services by the employees described in § 105.22(f) as excluded from the definition of private security officer.